Why Salesforce (CRM) Is Betting Agentforce and Slack Can Deepen Its AI Growth Story

On April 1, 2026,  TD Cowen reiterated a Buy standing and $250 terms people aft Salesforce’s Slackbot lawsuit successful San Francisco, calling Slackbot a cardinal enabling exertion that could accelerate AI depletion successful CRM. The caution is scale. Agentforce is increasing fast, but Salesforce is already huge, truthful the marketplace inactive has to spot whether that momentum becomes worldly capable to determination the company’s wide maturation illustration successful a lasting way.

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In precocious February, the institution had reported fiscal 2026 gross of $41.5 billion, up 10% twelvemonth implicit year, portion the remaining show work roseate 14% to $72.2 billion. The much important fig was wrong the AI stack: Agentforce ARR reached $800 million, up 169% twelvemonth implicit year, with 29,000 deals closed, up 50% 4th implicit quarter. Salesforce besides said Agentforce had consumed astir 20 trillion tokens and generated much than 2.4 cardinal agentic enactment units to date.

The halfway statement for Salesforce is that it is not selling agents arsenic a detached tool. It is trying to marque Agentforce utile by plugging it into the systems enterprises already tally connected Salesforce: lawsuit records, workflows, integrations, and Slack. Salesforce describes Agentforce arsenic an unfastened level for deploying integer labour crossed lawsuit and worker usage cases, portion its broader level transportation centers connected connecting data, governance, workflows, and AI agents connected 1 system.

Salesforce, Inc. (NYSE:CRM) provides cloud-based bundle for lawsuit narration absorption and related endeavor functions, and progressively positions Agentforce, Data Cloud, Customer 360, and Slack arsenic parts of a unified AI endeavor platform.

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