UK motor insurance switching falls to lowest level since 2018

GlobalDataFinancialServices

Wed, August 12, 2026 astatine 5:23 AM CDT 1 min read

A GlobalData survey recovered that UK centrifugal security consumers are becoming little apt to power providers, contempt ongoing contention and changes successful centrifugal security pricing.

GlobalData's 2025 UK Insurance Consumer Survey recovered that 27.6% of centrifugal security consumers switched to a caller insurer—down from 29.2% successful 2024 and the lowest level recorded since GlobalData began tracking the metric successful 2018. This suggests that portion switching remains an important diagnostic of the market, consumers are progressively apt to stay with their existing supplier erstwhile renewing their centrifugal security policy.

Against this backdrop, investigation from LexisNexis recovered that UK centrifugal security switching fell to a three-year debased during the 2nd fractional of 2025, arsenic falling conveyance values and easing premiums reduced the inducement for consumers to store around. Pricing has go much unchangeable pursuing a play of important premium inflation. As a result, galore motorists look to judge determination are less savings to beryllium gained from changing providers, contributing to weaker switching enactment crossed the market.

For insurers, declining switching rates contiguous some opportunities and challenges. Lower levels of lawsuit question tin amended retention and trim acquisition costs, but they besides spot greater accent connected maintaining lawsuit restitution and delivering worth passim the argumentation beingness cycle. As premium contention becomes little intense, insurers that differentiate done integer services, claims experience, and lawsuit engagement volition beryllium amended positioned to fortify semipermanent lawsuit loyalty alternatively than relying solely connected terms to clasp policyholders.

"UK centrifugal security switching falls to lowest level since 2018" was primitively created and published by Life Insurance International, a GlobalData owned brand.