Many Group uses AI to create a faster pet insurance journey

GlobalDataFinancialServices

Thu, August 13, 2026 astatine 7:02 AM CDT 2 min read

GlobalData surveying has recovered that implicit 20% of canine and feline security consumers purchased straight with an insurer due to the fact that it offers a quicker purchasing process. Meanwhile, Many Group—the genitor institution of ManyPets—is utilizing AI crossed its operations to streamline processes and amended efficiency; supporting a faster and more-seamless lawsuit experience.

GlobalData's 2025 UK Insurance Consumer Survey recovered that 22.8% of canine security holders and 19.1% of feline security holders who purchased straight from an insurer did truthful due to the fact that the insurer offered a quicker purchasing process. This highlights the value of velocity and convenience successful nonstop favored security distribution, arsenic consumers progressively worth a elemental and businesslike purchasing journey.

Meanwhile, Many Group is demonstrating however exertion tin beryllium utilized to amended ratio crossed the nonstop security journey. The institution reported a 40% summation successful caller concern volumes, portion acquisition costs declined, with AI present embedded crossed acquisition, underwriting, and claims. This highlights however AI-enabled nonstop insurers tin streamline processes and trim friction for customers; supporting the faster and more-convenient acquisition that galore consumers worth erstwhile purchasing favored security directly.

The absorption connected velocity extends beyond purchasing. Many Group's AI claims adjunct Millie reviews each claims and automatically settles much than half, with astir 50% of claims paid wrong 24 hours. This demonstrates the imaginable for AI to amended velocity passim the wider lawsuit journey, from acquisition done to claims.

Overall, velocity and convenience are becoming progressively important differentiators wrong nonstop favored insurance. As user expectations for quicker purchasing journeys grow, insurers that successfully usage AI and automation to trim friction crossed acquisition and servicing volition beryllium good positioned to fortify their nonstop propositions and vie much efficaciously for customers.

"Many Group uses AI to make a faster favored security journey" was primitively created and published by Life Insurance International, a GlobalData owned brand.