Jumia (JMIA) Q4 2025 Earnings Call Transcript

Motley Fool Transcribing, The Motley Fool

Wed, February 11, 2026 astatine 7:18 AM CST 43 min read

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Feb. 10, 2026, 8:30 a.m. ET

• Chief Executive Officer — Francis Dufay

• Executive Vice President, Finance and Administration — Antoine Maillet-Mezeray

Francis Dufay: Good morning, everyone, and convey you for joining Jumia's Fourth Quarter and Full twelvemonth '25 Earnings Call. 2025 was the twelvemonth we demonstrated that we tin crook the playbook we began gathering respective years agone into tangible results. Over the past fewer years, Jumia has been gathering an e-commerce exemplary designed specifically for Africa, adapted to the unsocial structural, logistical and user realities of our markets. In 2025, we proved that this exemplary positions america to standard with the close economics. As we shared astatine our Investor Day successful November, the question was ne'er whether Africa is acceptable for e-commerce. Demand has ever existed and overmuch of it remains underserved.

The existent question was erstwhile e-commerce would beryllium acceptable for Africa. We judge that Jumia has present answered that question. This instauration drove our beardown operating momentum successful the 4th quarter. Physical goods GMV grew 38% year-over-year, adjusted for perimeter effects. Growth accelerated arsenic the 4th progressed, reflecting strengthening request and improved execution crossed our markets with seasonal events, including Black Friday, contributing to measurement acceleration during the 4th quarter. At the aforesaid time, profitability metrics continued to determination successful the close direction. Adjusted EBITDA improved, currency pain was meaningfully reduced and the concern absorbed higher volumes with accrued efficiency.

Based connected the advancement we made successful '25 and the momentum exiting the year, we stay focused connected achieving our people of adjusted EBITDA breakeven and affirmative currency travel successful the 4th fourth of '26 and delivering afloat twelvemonth profitability and affirmative currency travel successful 2027. Let maine present locomotion you done the cardinal highlights of the quarter. Usage trends stay beardown crossed our platform. Adjusted for perimeter effects, carnal goods orders grew 32% year-over-year, driven by expanding geographic coverage, improved assortment and sustained user demand. Our absorption remains squarely connected carnal goods, which accounted for astir each of full orders and GMV this quarter.

Digital transactions done the JumiaPay app present correspond a residual stock of our orders arsenic we proceed to prioritize transactions with stronger economics. Adjusting for perimeter effects, quarterly progressive customers accrued 26% year-over-year, reflecting continued traction successful some acquisition and retention. Repeat behaviour continued to amended with 46% of caller customers from Q3 '25 making a repetition acquisition wrong 90 days, up from 42% successful Q3 '24. Demand was broad-based crossed electronics, phones, Home & Living, Fashion and quality and accordant crossed some countries, reflecting a akin prime of execution and inputs crossed our markets. Adjusted for perimeter effects, carnal goods GMV grew 38% year-over-year successful reported currency.